This privacy policy describes how the developer QiangMo and its operating company Changsha Qiang Mo Hua Trading Co., Ltd. collect, use, protect, and share personal information. The website, the systems design services, the integrated platform services, and the support desk described on our site are developed and operated by the developer QiangMo on behalf of the company. By reading this policy you will understand what information we hold, why we hold it, and how you can control it.
#1. Introduction
Changsha Qiang Mo Hua Trading Co., Ltd., a company registered under the laws of China with its address at No. 93, Laoci Group, Huayuan Village, Yanxi Town, Liuyang, Changsha - 410000, China (CN), respects your privacy and is committed to protecting the personal information you share with us. This policy applies whenever you visit our website, enquire about our computer systems design and computer integrated systems design services, subscribe to our support offerings, or otherwise interact with the developer QiangMo and its team.
We designed this policy to be readable and honest. It tells you exactly what categories of information we process, the reasons we process it, the legal grounds we rely on, the third parties we may involve, and the choices you have. Nothing in this policy should come as a surprise. If any part of it is unclear, you are welcome to contact us and we will explain it in plain language.
When we use the words we, us, and our in this policy, we mean Changsha Qiang Mo Hua Trading Co., Ltd. and the developer QiangMo together. When we use the words you and your, we mean any visitor to the website, any client, any prospective client, and any individual whose personal information we process in connection with our services.
This policy may be updated from time to time to reflect changes in law, technology, or our business practices. We encourage you to review it periodically and to check the effective date at the top of the page. If a material change occurs, we will highlight the update clearly on this page before it takes effect.
#2. The Developer Behind These Services
The computer systems design services, the computer integrated systems design services, the platform engineering practice, the data services, the integration work, the security reviews, and the managed support desk offered through this website are developed and operated by the developer QiangMo.
The developer QiangMo is the professional identity used in the delivery and operation of these services. For the purposes of data protection law, the responsible entity for the processing described in this policy is the operating company Changsha Qiang Mo Hua Trading Co., Ltd., located at No. 93, Laoci Group, Huayuan Village, Yanxi Town, Liuyang, Changsha - 410000, China (CN).
Where you engage us under contract, the company is the contracting party and the developer QiangMo acts as the team responsible for performing the work. Where you contact us with an enquiry, the team operating under the developer name QiangMo handles your enquiry and shares it with the company only as needed to respond.
All questions about this policy and about the handling of your personal information should be directed to the contact details provided at the end of this policy. The team will route your request to the appropriate person and respond to you within a reasonable time.
#3. Information We Collect
We collect information that you provide directly, information that is generated automatically when you use our website, and information that we receive from legitimate business sources. The categories of personal information we process are described below.
Identity and contact information. This includes your name, your company name, your job title, your email address, your telephone number, and your postal address when you provide them to us. You give us this information when you complete the contact form, send us an email, call the desk, or discuss a potential engagement.
Business information. This includes details about your organization, your project goals, your current systems, your technology stack, and any materials you share with us during discovery, design, and delivery. We treat this information as confidential and use it only to perform the services you request.
Usage and technical information. This includes log data such as your IP address, browser type, device type, operating system, pages visited, time and date of access, and the approximate region you connect from. This information helps us keep the website secure and understand how visitors use it.
Communication information. This includes the content of emails, form messages, call notes, and chat exchanges between you and our team, together with records of when those communications took place.
We do not intentionally collect sensitive categories of personal information such as health data, racial or ethnic origin, or political opinions. If you share such information with us voluntarily, we will handle it with the same care and delete it as soon as it is no longer needed.
#4. How We Collect Information
We collect personal information in three principal ways. The first is directly from you. When you submit the contact form on our website, email us, call us, attend a discovery workshop, or sign an engagement agreement, you voluntarily provide the information contained in those exchanges.
The second way is automatically through the use of our website. Like most professional websites, we use server logs and similar technologies to record standard technical data. This happens without you taking any action, and the data is used at an aggregate level for security and improvement purposes.
The third way is from public or legitimate business sources. We may receive limited business contact information from publicly available company registers, industry directories, or referrals from mutual business partners. In all cases we verify that processing is appropriate and consistent with this policy.
We do not buy personal data from brokers and we do not engage in mass data collection. The information we hold about you is limited to what is necessary to respond to you, serve you as a client, or meet a legal obligation.
#5. How We Use Information
We use the information we collect for clear, specific purposes. First, we use it to respond to your enquiries and to provide the computer systems design and computer integrated systems design services you request, including the preparation of proposals, quotes, and statements of work.
Second, we use it to manage our client relationships. This includes scheduling calls, delivering project milestones, issuing invoices, processing payments, providing support, and maintaining project records. Your business and technical information supports these activities directly.
Third, we use it to keep our website secure and functional. Log data and technical information help us detect attacks, diagnose faults, and improve the performance and accessibility of our site for all visitors.
Fourth, we use it to communicate with you about our services, including the delivery of project updates, maintenance notices, and service changes that affect you. Where we send commercial marketing material, we do so only with your consent or where a legitimate business relationship exists, and every message offers a simple way to opt out.
Fifth, we use it to comply with legal and regulatory obligations, including tax records, accounting requirements, and cooperation with lawful authority. Finally, we use aggregate, non-identifying information for analytics and to improve the quality of our services over time.
#6. Legal Basis for Processing
Where data protection law requires a legal basis for processing, we rely on the grounds described below. The ground that applies will depend on the specific activity and the nature of the information involved.
Contract performance. When you engage us under an agreement, we process your information to perform that agreement, including delivering services, managing scope, issuing invoices, and providing support. Processing on this basis is necessary to deliver what you have asked us to deliver.
Legitimate interests. We process certain information to pursue our legitimate interests in running our business, including responding to enquiries, maintaining records, securing our systems, and marketing our services to existing clients. We balance these interests against your rights and we always provide a means for you to object.
Consent. Where we rely on consent, for example for certain marketing communications, we request it clearly and separately, and you may withdraw it at any time without affecting any other service we provide.
Legal obligation. Where we are required to keep records for tax or accounting purposes, or to cooperate with a lawful request from an authority, we process information because the law requires us to do so. This processing continues for as long as the legal obligation lasts.
If you have questions about the legal basis we rely on for a particular activity, please contact us and we will explain the reasoning and the balance of interests in plain terms.
#9. International Data Transfers
Our company is based in China and our team operates globally to serve clients in more than one hundred and sixty markets. As a result, personal information you provide may be processed, stored, and transferred to locations that are outside your own country or region, including outside the region where you are located.
We take steps to ensure that any such transfer is lawful and that your information continues to receive a comparable level of protection. Where we transfer personal information across borders, we apply appropriate safeguards, including contracts based on recognized standard clauses and technical protections such as encryption in transit.
For clients based in jurisdictions with specific data protection regimes, we will agree additional data protection terms as part of the engagement agreement where required, including terms that govern cross-border processing and the rights available to you.
You should understand that data protection rules differ from country to country, and the level of protection available in one jurisdiction may not be identical to that in another. Wherever your information goes, our contractual and technical measures are designed to maintain a high and consistent standard of care.
If you have concerns about international transfers, contact us and we will describe the specific safeguards that apply to your information.
#10. Data Retention
We keep personal information only for as long as it is needed for the purposes described in this policy, or for as long as the law requires us to keep it. Retention periods are set by reference to the reason the information was collected.
Enquiry information. Information you provide through the contact form or by email is kept for a reasonable period to manage the enquiry and any follow-up. If no engagement results, enquiry records are deleted within twelve months.
Client records. Information related to an active engagement is kept for the duration of the engagement plus a reasonable period afterward, typically seven years, to support warranty obligations, audit needs, and potential re-engagement.
Financial records. Invoices and related accounting records are retained for the period required by tax law, which may exceed other retention periods. These records contain limited personal information and are stored securely.
Technical and log data. Server logs are kept for a short period, typically no more than twelve months, and are used mainly for security analysis and site improvement.
When information is no longer needed, we delete it or anonymize it so that it can no longer identify you. We review our retention schedules regularly to make sure they remain accurate.
#11. Data Security
We apply technical and organizational measures designed to protect personal information against loss, misuse, unauthorized access, alteration, and disclosure. Security is treated as a core part of how we build and operate systems, not as an afterthought.
On the technical side, we use encryption for data in transit, encryption where appropriate for data at rest, access controls based on the principle of least privilege, and monitoring that detects unusual activity. Our engineers follow secure coding practices and we review our own infrastructure regularly.
On the organizational side, access to personal information is limited to those employees and contractors who need it to perform their duties. All personnel are bound by confidentiality obligations and receive guidance on handling personal data responsibly.
We conduct periodic reviews of our security posture and we test our controls, including through internal reviews and, where appropriate, third party assessments. Despite these measures, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
If we become aware of a data breach that is likely to present a risk to your rights and freedoms, we will notify you and any relevant authority in line with applicable law, and we will explain what happened and what steps we are taking.
#12. Privacy for Children
Our website and services are directed at business and professional audiences. They are not designed for, and are not intended to attract, children under the age of sixteen. We do not knowingly collect personal information from children.
If you are a parent or guardian and you believe that your child has provided personal information to us without your consent, please contact us using the details at the end of this policy. We will take steps to review the information, and if we confirm that it relates to a child, we will delete it as soon as reasonably possible.
We encourage parents and guardians to supervise their children when they are online and to talk with them about sharing information on websites. If you have any questions about how we protect the privacy of young users, we will be glad to answer them.
Our verification and deletion procedures are designed to act promptly. In the unlikely event that we cannot identify which records relate to your child, we will work with you to locate and remove the relevant information.
#13. Your Rights and Choices
Depending on where you live, you may have certain rights regarding the personal information we hold about you. We honor these rights wherever they apply, and we respond to every request promptly and without charge.
Right of access. You may ask us to confirm whether we hold personal information about you and to provide a copy of it together with details of how it is used. Right of correction. You may ask us to correct any personal information that is inaccurate or incomplete. Right of deletion. You may ask us to delete personal information where it is no longer needed or where processing is based on consent you have withdrawn.
Right to restriction. You may ask us to restrict processing in certain situations, for example while a dispute about accuracy is resolved. Right to object. You may object to processing based on legitimate interests, including marketing. Right to portability. Where technically feasible, you may ask to receive your information in a structured, commonly used format.
To exercise any of these rights, contact us using the details in the Contact section. We may need to verify your identity before acting, and we will do so using information we already hold. We will respond within the time frame required by applicable law.
If you are not satisfied with how we handle a request, you also have the right to complain to your local data protection authority.
#14. Third Party Links and Services
Our website may contain links to external websites, such as professional networks, industry publications, or the websites of partners and clients. We do not control those websites and we are not responsible for their content or their privacy practices.
When you leave our website, this policy no longer applies. We encourage you to read the privacy policy of any website you visit, especially before providing personal information. A link from our site does not imply any endorsement of the linked site or its practices.
In our services work, we may build integrations with third party platforms and APIs. Where those integrations involve the processing of personal information, we ensure that the relationship is governed by appropriate terms and that the third party acts under our instructions. The third party remains responsible for its own privacy practices.
If you have questions about a specific link or integration, please ask us and we will explain what applies in your situation.
#15. Automated Decision Making
We do not use automated decision making, including profiling, that produces legal effects on you or that similarly significantly affects you. We base our engagement decisions on human review of the information you provide and on conversations with our engineers.
Where automated tools are used for administrative convenience, for example in organizing enquiries or generating routine confirmations, they do not make decisions that affect your rights. A person remains in control of every substantive outcome.
If this changes in the future and we introduce automated processing with a significant effect on individuals, we will update this policy, explain the logic involved, and provide you with the opportunity to request human review of any such decision.
You may always contact us to discuss how a particular decision about you or your engagement was reached.
#16. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our services, in technology, or in the law. When we do, we will revise the effective date shown at the top of this page and, where the change is material, we will draw attention to it on our website.
Material changes include significant changes in the categories of information we collect, the ways we use information, the parties with whom we share it, or the safeguards we apply. In such cases we will provide a clear summary of the change and, where appropriate, ask for renewed consent.
We encourage you to review this policy whenever you visit our website so that you remain informed about how we protect your information. Your continued use of the website after changes take effect constitutes acceptance of the updated policy, except where we are required by law to obtain your consent.
Earlier versions of this policy are available on request from our team, so that you can compare the changes over time.
#17. Contact Us
If you have any questions about this privacy policy, about the information we hold about you, or about how to exercise your rights, please contact us. The developer QiangMo team handles privacy enquiries and will route your request to the appropriate person.
You can reach us by email at mail@qiangmo.lat, by telephone at +12409422990, or by post at the following address: Changsha Qiang Mo Hua Trading Co., Ltd., No. 93, Laoci Group, Huayuan Village, Yanxi Town, Liuyang, Changsha - 410000, China (CN).
When you contact us about a privacy matter, please describe the request clearly so that we can respond accurately. We may ask you to verify your identity or to confirm your relationship with our company before we act on your request.
We aim to acknowledge every privacy enquiry within two business days and to resolve it within the time frame required by applicable law. If you are not satisfied with our response, you have the right to raise your concern with the relevant data protection authority in your jurisdiction.